Privacy Policy
Privacy Policy
The following Privacy Policy describes how we gather information from our customers and other visitors, the types of information we gather, how we use it, and how we protect it.
We will not sell, share, or rent your information to others in any ways different from those disclosed in this Policy.
Please take a moment to read this Privacy Policy for a better understanding of the measures we take to protect you and the information you share with us. By visiting this website, you are accepting the practices described below.
Your California Privacy Rights
"Do Not Track" (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them to collect information about you.
We do not support "do not track" requests.
What Information We Collect
We gather and store the information you enter on our web site or give us in other ways. You can choose not to provide certain information, but you may not be able to take advantage of key features of online shopping.
To process your order, we require you to supply us with your billing (credit card), shipping and contact information (email address and phone number). The transfer of this information is secure and cannot be received or read by others. Your credit card information is only shared with our bank for authorization.
Why We Collect Information
We gather information about you so that you may quickly navigate our site for products of interest and to place orders. We also gather information so that we can improve your experience at this website. By collecting information, we are able to offer you features (such as login and password information) that save you time during the order process.
How We Collect Information
When you create your account, and during the order process, you are prompted to supply us with your contact, billing, and shipping information. This information must be provided in order to complete a purchase and is used to complete your order and contact you regarding your order.
Cookies
We also use cookies to collect information from you. Cookies are pieces of information stored locally on your computer that are used by us and by third parties (see Google Analytics, below).
We use first party cookies to identify how you arrived at our site. A cookie identifies you while you are at our site and keeps track of items in your shopping cart between visits. We use this information to view bounce rates, content consumed, time on site, cart/conversion activity and more.
Cookies never contain credit card information.
Use of Information We Collect
Google Analytics
We use Google Analytics and other similar services to track website visitor activity at both the aggregate and individual level. We’ve enabled user ID tracking in Google Analytics, which allows Google to track your web activity and online behavior. However, the user ID is still anonymous to us. Google uses this information to personalize advertisements to you for goods and services.
To learn about Google’s privacy practices, click here.
You can opt out of having your information used by Google Analytics by installing the Google Analytics opt-out browser add-on. To access and use the Google Analytics Opt-out Browser Add-on, click here.
We also use Adobe Analytics and Test & Target to analyze and optimize the performance of our websites. To learn about Adobe’s privacy policies or to opt out of Adobe Analytics tracking, click here.
Emails
We use your email address to send order confirmation emails and invoices. If you have selected to receive our weekly email specials by supplying your email address, we will send you our exclusive weekly specials. You can opt out of receiving promotional emails from us by clicking “unsubscribe” at the bottom of any email.
Change Your Information
You have the ability to change your personal information any time you log into your account.
Opt Out
You may, at any time, opt out of receiving communications from us, either by clicking "unsubscribe" at the bottom of any e-mail.
Security
We have implemented systems and procedures to secure the information we collect online. For example, we protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. This industry standard encrypts all of your information, including credit card numbers, so that it cannot be read by others as the information is exchanged via the Internet.
Additionally, it is important for you to protect against unauthorized access to your password and to your computer. If you use a shared computer, be sure to sign off and close all browsers when you are finished.
Age Verification
Why do we verify your age?
We do not sell our products to anyone under the age of 21. We use a non-affiliated third party company to verify that you are who you say you are and to confirm that you are 21 or older.
What happens if I cannot be verified by the Age Verification process?
A small percentage of shoppers may not be verifiable due to limited availability of publicly available information in the age verification databases. If this happens, we will attempt to contact you via phone and email to verify your age. We typically require a copy of your driver’s license or some other form of government issued ID that verifies your date of birth.
Notification of Changes
We may change this Privacy Policy at our discretion. If we make material changes to this Policy, we will update this page and the effective date listed below.
Effective date: July 1, 2019